Customer case study

First Horizon grows mentoring program while reducing administrator workload

The Challenge

First Horizon had been running a mentoring program manually for many years. However, the employee that ran the mentoring program was leaving the organization. First Horizon wanted to continue to offer this mentoring program without backfilling the employee that left.

The Solution

First Horizon adopted Together's mentoring platform to manage their mentoring program. We integrated into their Ultipro HRIS to sync basic employee information and SAML 2.0 to offer SSO.

The Results

Not only was First Horizon able to grow their regular program by 25%, they also managed to add 3 new mentoring programs for high-potential employees. They did all of this without backfilling the employee who previously managed the program by having the program administered by another employee who already had a full plate of other initiatives.

The program participants also continue to love to get mentoring:

"My second session was awesome. I had the opportunity to go to our operation center for the first time. I love this program because it is helping me to grow in other areas in First Horizon."


First Horizon Bank, formerly First Tennessee Bank, is a financial services company based in Memphis, Tennessee. First Horizon provides financial services through more than 180 locations in and around Tennessee. The company was founded during the Civil War in 1864.

Financial Services
Year founded
Number of employees
Medium (1,000 - 10,000 employees)
Technology used

Program Overview

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"Using Together Mentoring at First Horizon made everything way easier. The real difference was the support we received. Any time there was a question from our program administrators or end users, Together was quick to reach out and support our team."
Mario Brown
Chief Learning Officer