Randstad

Randstad improves employee retention with mentoring

The Challenge

Randstad has had a very structured global mentoring program for years that they run manually. Randstad takes mentorship extremely seriously and even has Randstad certified mentors that must go through training to participate in the global mentoring program. However, Randstad wanted to expand their programming to include more people and make it more accessible without requiring a lot of additional administration.

The Solution

Randstad reviewed a number of different vendors, but ultimately chose Together because of our seamless integration with Google GSuite. By integrating into Gsuite we are able to provide a frictionless user experience to their busy professionals by allowing their employees to engage in the mentoring program directly through their email and calendar. Gsuite also allowed us to offer SSO with only 1 minute of support from Randstad's IT department.

For organizations not using Gsuite, we also offer the same functionality with Microsoft Office 365.

The Results

We worked with Randstad to monitor the employee turnover rate of employees who participated in the program versus those who did not. What we found was that employees participating in the mentoring program were 49% less likely to leave Randstad during the period that studied.

By applying costs associated with employee turnover (e.g. recruiting, re-training, lost productivity) we were able to show that the mentoring program saved Randstad $3K per participant per year.

Moreover, Randstad's employees loved the program:

"Every session feels so short for the amount of wealth and knowledge I can get from my mentor. Bertrand is amazing, very understanding, a great coach, listener and a strong network in Randstad that I am privileged to know"

"I didn’t know what to expect in this session but see extreme value in this program especially coming from someone that I look up to in the organization. I like the fact that Pat has been in the same shoes I am in and had great examples of how to deal with my situations and also give me an overall picture of how I can improve my management skills and communication."

Overview

Randstad is a Dutch multinational human resource consulting firm headquartered in Diemen, Netherlands

Industry
Consulting
Year founded
1960
Number of employees
Large (10,000+ employees)
Technology used
GSuite

Program Overview

USE CASES
Traditional 1-on-1 mentoring
Geography
Canada
USA
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"Our people are finding the program incredibly valuable and are excited to be learning from other employees through mentorship."
Katie
Learning & Development Professional, Randstad
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