Case Study: Wellabe
The Challenge
Before adopting Together, Wellabe’s mentoring program, though loved by its participants, was limited in scope and scale. The existing model involved an entirely manual process, overseen by a small HR team who matched participants, managed logistics, and gathered feedback. Despite the dedication and effort behind it, the program faced critical challenges:
1. Administrative Bottlenecks
Each program cycle consumed 20–30 hours just to prepare for launch. This included collecting intake questionnaires, manually matching mentors and mentees, and aligning schedules — a highly subjective and guess-based process that involved reviewing biographical data and navigating interpersonal histories. Joey described it as “days, literal days” of work for every cycle, even after multiple iterations of the same process.
2. Limited Scale
Because of its manual nature, the program capped out at 26 participants — roughly 6.5% of the company. While those involved reported deeply meaningful experiences, about 375 employees remained on the sidelines. This cap on participants also limited the mentoring experience; Wellabe was only able to offer a traditional senior-to-junior employee mentoring program, despite an expressed desire from employees for different mentoring use cases, such as peer connection or onboarding buddies.
3. Lack of Insights
Feedback mechanisms were minimal — occasional pulse checks and year-end lunches provided some anecdotes but no consistent insight into the health of mentoring relationships or their broader impact.
The combination of high manual effort, low reach, and limited data made it clear: Wellabe needed a solution to scale mentorship without compromising its quality or employee-centric values.
The Solution
Recognizing the need for change, Joey turned to a platform he trusted from a previous role: Together.
Together offered the flexibility, automation, and support Wellabe needed to breathe new life into its mentoring initiatives. Key features that enabled this transformation included:
1. . Hyperpersonalization at Scale
Together's features enabled Wellabe to scale one mentoring program into four:
- Grow: A traditional career mentoring track focused on general guidance.
- Connect: A monthly “coffee chat” program that pairs employees for informal 30-minute conversations, encouraging cross-functional bonding.
- Emerging Leaders: A cohort-based development experience for high-potential individual contributors, integrating mentoring alongside structured learning.
- Culture Colleagues: A 90-day onboarding mentorship experience pairing new hires with seasoned employees to support integration and cultural alignment.
Each program caters to a unique employee need, helping to “make mentoring mean different things to different people.”
The Results
The impact of Together’s implementation has been profound across several key dimensions:
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Year founded
Number of employees
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Program Overview
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