The Society for Human Resource Management conducted a study on the skills gap in companies in 2019. They found that 83% of HR professionals were having difficulty finding talent with the skills their companies needed. They concluded that there was a skill shortage in the available candidates.
Where can companies find talented employees with the skills they need? The initial reaction of many companies is to look externally to find talent. But the studies done by SHRM show that it might not be out there. Instead, companies should consider nurturing their existing employees to close the skills gap.
Companies need to modernize (or implement) their employee development plan to build the skills they need internally. In doing so, they’ll successfully upskill their teams, increasing engagement and building learning cultures that will thrive in the future of work. This article is all about employee development and how to introduce it in your company.
What is employee development?
Employee development is the organizational process of identifying employees' skills, the skills the company needs, and working out a plan to close the gap between the two.
In contrast to hiring to fill skill gaps, HR leaders invite their employees to build new capacities. Employee development ties both the organizational and personal goals together to find meaningful professional growth while they help the organization reach its goals. It’s an alignment of skills and goals between the organization and employees.
Why is it important to have an employee development plan? (Statistics)
Companies that invest in their teams through employee development plans stand to experience a lot of benefits. From a return on investment perspective, companies can mitigate significant recruiting costs that can amount to 40% of an employee’s salary. Additionally, employees benefit from training and development that helps them professionally and increases their engagement at work and sense of accomplishment. Employees that find growth and fulfillment at work are much more productive and build better cultures. Here are several more benefits of creating an employee development plan:
- Productivity and upskilling. Employees that grow at work are more productive. Studies show that happy employees are 13% more productive.
- Turnover and retention (employees want growth). Workplaces that have employee development programs experience less turnover. Research reveals that 40% of employees who don’t receive training will quit within the first year.
- Attract new talent. Just as retention increases with employee development programs so too does job applicants. 59% of millennials (the largest part of the workforce) say learning is extremely important to them when looking for a job.
- Build a learning culture. Companies that prioritize employee development can expect to see a significant jump in engagement; it’s the second most significant factor in determining engagement.
- More adaptable to change. A joint study between Harvard Business School and Bostom Consulting Group found that employees were eager to learn new skills to prepare for the future of work.
- Aids succession planning. Studies into the connection between succession planning and employee development led researchers to assert that employee development helps companies build better leaders rather than “finding a new version of the departed colleague.” They build better leaders—they don’t just replace them.
Why employee development is more than just training
It keeps you competitive and builds your company culture. Your employees can learn new skills in isolation, but that won’t make them love your company or want to see its success. Consider these two examples; which is better?
Example 1: Highlighting areas for improvement
An employee has a performance review at the end of each quarter. The manager highlights the strengths they’ve seen in the employee and where they’ve shown improvement and growth. They encourage them to continue in these areas. Additionally, they also outline areas for development. To help them improve on those areas, their manager gives them some tips and suggests certain courses or training programs designed to improve these areas. The employee responds to the critical feedback by pursuing training opportunities in those areas.
Example 2: Building a roadmap to career progression
An employee connects with the manager for their quarterly review. The manager reviews their strengths and weaknesses similar to the previous example. However, where they go farther is that instead of pointing them in the direction of training, the manager takes a step back. They explain where the company is headed in the next quarter and its goals. The manager also outlines the skills they’ll need to achieve these goals. Following that, the manager outlines the gap between where the employee is now and where they need to be for the organization to hit its targets. In this way, the manager ties the employee's skill gap to the organization's goals. It doesn’t end there. The manager then drafts up a plan with the employee to close this skill gap. It includes resources like courses, books, or articles and individuals inside the organization or outside that can coach or mentor them in these areas.
In the second example, the manager takes an active role in charting a path for the employee to improve. This is in contrast to the first example where the manager simply pointed them in a direction, leaving them with little more than “you need to improve these areas. Consider taking a course.” Further, which example will instill more loyalty in the employee? If an employee's managers get more involved in helping them develop, it will signal that they care about their growth and want to prioritize it.
Heather Stewart, a consultant and coach at GlobaLocal HR Solutions in Los Angeles, shared in an SMHR article how managers should approach employee development like a coach:
"Simply ask good questions and get out of the way. The power of these questions, combined with active listening and dedicated one-on-one time, will be appreciated far more than you imagine. Think about it: How many times have your own bosses held these types of conversations with you throughout your career? Probably not many. That's why holding one-on-one meetings like these at planned intervals during the year will catapult your own career effectiveness as you are able to delegate more according to people's talents and interests while also strengthening their sense of independence.”
The point is: employee development involves more than just training. There are several key parts of an employee development plan that we’ll cover below:
Examples of what to include in an employee development plan
An employee development plan has five key components. They are:
- Individual development plans (IDPs)
- Mentoring relationships
- Peer coaching
- Job shadowing
- Cross-training and stretch-assignments
If you’re serious about building an employee development plan having each one of these components will guarantee that it has a high impact across your organization in the short and long term. It’ll be well worth the effort. Let’s explore each in detail.
Individual development plans (IDPs)
There will be many employees participating in your employee development program. Each employee, they’ll need to have their own individual development plan which is a shared document that outlines clear, actionable steps that help employees work on. Their manager or mentor (more on that in the next section) are usually the ones to take the employee through building an IDP. There are several parts to an IDP. They are:
- Professional goals and aspirations
- Strengths and talents
- Development opportunities
- Action plans
Once employees align with their manager or mentor on where they currently are and want to go they can begin getting to work on those areas. But not without support from mentors and peers.
A mentor is someone who helps you grow your skills, make better decisions, and gain new perspectives on your life and career. Rather than learning through trial and error, a mentor is a person you can look to for direction and a role model to imitate. Mentoring relationships can be 1-on-1 or as a group where there are several mentees. Group mentoring can be particularly beneficial for succession planning.
For an employee development plan, mentors are crucial. It’s what separates an impersonal approach where managers point out their faults and leaders who allow employees to lean on them for support. It can be challenging to grow; having a mentor there to help you sort out your career path can be invaluable.
Further down, we cover stretch assignments and cross-training. These new experiences can be stressful and challenging. Having a mentor you can lean on (and vent to occasionally) can be what keeps employees motivated to grow. Here are several benefits of having a mentor:
- Mentors provide guidance on a mentees career and professional path.
- Mentors can expand their mentee's professional network, opening up opportunities for more learning and development.
- Mentors hold their mentees accountable for work toward their goals.
- Having a mentor is a valuable opportunity to engage in knowledge sharing to get a more mature perspective on your career or organization.
A mentor is essential for developing employees. But along with looking to someone above you for advice and direction, it’s equally beneficial to have support from others going through a similar journey. Employees need peer mentors as well. A peer mentor is a colleague at a similar level in the company. Both colleagues mentor one another because both of them have different experiences and unique skills or knowledge to offer.
A peer mentoring relationship is more than just a work friendship. It’s focused on mutual growth. It’s likely that it will lead to a friendship, but at the start, it’s an intentional relationship where you two support each other through encouragement, discussing your goals, and holding each other accountable to grow.
Job shadowing can be a great opportunity for employees to get first-hand experience with a new role or skillset from an experienced employee. Employees can follow their mentors or a peer around for a day to gain insight into their role in the company and their responsibilities. Doing so can help them clarify their career goals.
Cross-training and stretch assignments
Cross-training is when employees take on other roles than those they’re normally responsible for. Employees can accelerate their development through cross-training because it allows them to widen their breadth of experiences at the company. Likewise, stretch assignments are projects that challenge employees to get out of their comfort zone and apply some of the new skills they’re learning.
Employees not only apply new skills but can learn more about their strengths and weaknesses in different contexts which will further help them grow. They’ll also learn what job functions and responsibilities engage them more than others. For employers, this is a good opportunity to fill a job opening from an existing employee rather than recruiting external candidates.
Start your employee development program
The benefits of workplace developmental programs go beyond advancing a particular employee but extend across the entire organization. Likewise, it’s more than just online training or one-day seminars from outside consultants. Employee development programs can include these, but a more holistic approach that leads to real impact is one that involves mentorship and employee connection.
Together empowers organizations to accelerate their employee learning and development through mentoring programs. With 1-on-1, peer, and group mentoring, we enable organizations to level up their employee development initiatives.
Organizations leverage mentorship programs to:
- Support diversity, equity, inclusivity, and belonging initiatives
- Prepare high potential employees to take on leadership roles
- Build communities of well-trained and experienced managers
- Set up new hires for success with buddy programs
- Build meaningful connections between your remote employees
If you’re ready to learn more about how our software makes it easy to connect your employees chat with us for 30 minutes today.