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Mentorship

Objectives and Goals for your Workplace Mentoring Program

When it comes to creating a successful workplace mentorship program, identifying the purpose of the program is an essential first step. An organization’s leadership should ask themselves what they're hoping to accomplish with a mentoring program or what problems they’d like to resolve. By defining the goals of mentorship, it will be easier to determine how to measure results and keep the program on track for success.

MatthewReeves

December 30, 2018

The goal of a mentorship program is to accelerate the personal and professional development of mentees. This is achieved by providing mentees with guidance, advice and feedback from mentors with more experience than themselves. 

For an organisation that starts a mentoring program, it’s a cost-effective and efficient way to boost employee engagement, strengthen company culture, and increase retention of high potential employees. 

In short, companies that implement formal mentoring programs help employees become more effective in their roles and strengthens their connections with others in the workplace.

There are many different objectives for organisations and individual mentors and mentees when joining a mentorship program.

Let’s explore in more detail the specific aims of workplace mentoring programs and those involved.

Common Mentoring Objectives

Perhaps you’re working on OKRs (objectives and key results) or goal setting for your organization and want to know how mentorship can help with your company strategy. Here are some common objectives that companies have in mind when building out a mentorship program.

Common Objectives are:

  • Develop emerging leaders: Helping high performing employees develop their leadership abilities
  • Onboard faster: teaching new workers about the company and the expectations of management
  • Promote diversity: mentorship programs encourage and empower employees from minority groups who may not currently be reaching the next level of career development
  • Career development: assisting employees in meeting their career goals by honing new capabilities
  • Remote Work: Allow people to build their career and network in a remote work environment.
  • Succession planning: seasoned workers who will be moving into retirement can impart their knowledge and wisdom to those who will take over when they leave
  • Improving culture: building productive relationships among co-workers can lead to a healthier workplace culture.
  • Employee retention: employees who perceive that the company cares about developing their career path and their future are more likely to stay with the organization longer. Research done by Deloitte identified that younger employees who are given a mentoring opportunity are more likely to stay with that employer for longer.
  • Reputation building: organizations who show a commitment to their employees’ development will gain a reputation as a desirable place to work

Common Key Results:

  • Increase internal promotion rate by 10% within 12 months (Emerging Leaders)
  • Decrease time to hit full sales quota of a new rep by 3 weeks (Onboard Faster)
  • 20% of Junior VPs are racial minorities (Promote Diversity)
  • 80% of employees have positive outlook on their career trajectory (Career Development)
  • Achieve Glassdoor rating of 4.3 (Improving Culture)
  • Keep employees within the company for longer (Employee Retention)
  • Increase conversion of new hire offers from 50% to 75% (Reputation Building)
 Objective How Mentoring helps Key Result
Develop emerging leaders  Helping high performing employees develop their abilities 

Increase promotion rate by 10% within 12 months 

Onboard faster

Teaching new hires about the company and the expectations of management  Decrease time to hit full sales quota of a new rep by 3 weeks 
Promote diversity  Mentorship programs encourage and empower employees from minority groups who may not currently be reaching the next level of career development  20% of junior VPs are from racial minorities 
Career development   Assisting employees in meeting their career goals by honing new capabilities 80% of employees have a positive outlook on their career trajectory 
Improving culture  Building productive relationships among co-workers can lead to a healthier workplace culture Achieve  Glassdoor rating of 4.3
Employee retention   Employees who perceive that the company cares about their career prospects and their future are more likely to stay with the organization longer. Decrease annual turnover rate from 20% to 15% 
Reputation building Organizations that show a commitment to their employees' development will gain a reputation as a desirable place to work. Increase conversion of new hire offers from 50% to 75%

Goals for a Mentor-Mentee Relationship

The benefits of mentoring for both mentors and mentees are related to what an organisation would want but are understandably more tied to their own growth rather than the company.

For example, A mentee may want to become more engaged in their work by talking about their goals and aspirations with a mentor. The company may desire this as well because a more engaged employee will do better work.

The same outcome - more engaged employees - but with different goals.

Mentor Goals

Being a mentor is a great opportunity for senior leaders or experienced employees to give back to the next generation of the company. It’s also a valuable learning experience that reveals their communication skills and ability to build relationships with others.

Ultimately, mentors become more competent as leaders and communicators as they guide and help rising talent.

Here are some specific goals mentors may have when beginning their mentoring relationship:

  • Validate the mentor’s leadership skills. The responsibility of helping guide someone’s career and goals requires the senior employee to teach, motivate and offer honest feedback in difficult conversations. All these skills are at the top of the required list for a leader.
  • Become recognized as an advisor throughout the company. As a mentor provides uses their wealth of experience to advise more junior employees it’s likely that they will recognise the value they received from their mentorship. In this way, others may begin to recognise them as valuable sources of advice and guidance and seek their mentorship. In short, they’ll gain a reputation for being a great mentor.
  • Learn to clearly communicate. If you’ve ever had to explain something to somebody, you probably noticed that you had to think it through and clean up your explanation to make it easy for another person to understand. Mentors will become better communicators and listeners by virtue of being in a mentoring relationship.
  • Expand their understanding of new perspectives. While the mentor is usually in the position of imparting knowledge to the mentee, a mentoring relationship can also help the mentor gain new perspectives. Learning about new technologies or the values of younger employees can be a valuable outcome for mentors.
  • Find hidden talent for potential promotions or leadership roles. Being a mentor is a great opportunity to find up-and-coming talent for promotions or special projects. Mentorship is helpful for both the mentor and mentee’s networks in this way.
Goals for a Mentor-Mentee Relationship

Mentee Goals

The goals of a mentee are central to the success of the mentoring relationship. What do they want to get out of meeting with a more experienced leader once or twice a month? Some may want to gain visibility from leadership so they’ll be considered for new opportunities.

Other mentees may want to learn specific hard or soft skills like communication, negotiation, or conflict management.

Mentees can have several goals - let’s explore them below:

  • Learn the workplace culture. For newer mentees who have recently joined a company, it can be invaluable to connect with a mentor who can shed light on the company culture. They can quickly become more aware of workplace routines, policies, and expectations. Goals like these are common in onboarding mentorship programs.
  • Accelerate skills development. Through the advice and guidance of a mentor, the mentee can develop specific skills like conflict management, problem-solving, communication, or negotiation. In some cases, mentees may even work with their mentor around developing specific technical skills like financial forecasting or project management.
  • Networking opportunities. Being in a mentoring program is an incredible opportunity to build a mentees network. Mentees can build meaningful connections with mentors in senior positions at the company and be gain visibility for future promotions or special projects. Furthermore, mentors can connect their mentees with their own network making important introductions that lead to new opportunities.
  • Career advise or professional development. Having a mentor who’s been where you are now is invaluable in navigating life’s circumstances. Mentees may have the goal of having someone they can go to for advice and guidance for the tough questions like whether a career path is right for them. For mentees from diverse backgrounds, having mentors that share their background is important to supporting their inclusion within the company.

Guidelines to tracking progress of your mentorship program

Establishing key performance indicators that measure the effectiveness of your mentoring program is essential. These metrics for success should be decided on and tracked from the onset of the program. Without them, it will be difficult to gain support from leadership and know if all the participants are getting value from it.

Measuring Success

If your mentoring program is small (less than 10 people) then understanding if the program is a success just by talking to them is reasonable. But as the program scales, it becomes increasingly difficult to get both the qualitative and quantitative data to support and provide feedback on your mentoring program.

Together's mentoring software was built specifically for large mentorship programs:

  • ​Together handles the registration process of mentors and mentees, collecting critical information on them that will help pair them later on with a mentor or mentee.
  • ​Leverage both existing employee data and the data collected from registration to build a questionnaire that informs our pairing algorithm. It cuts the time spent on the pairing process to a fraction of the time.
  • Receive resources like mentee and mentor handbooks that help participants know the best practices around building a successful mentoring relationship.
  • ​Reporting features are built right into the software to ensure that program administrators can monitor the progress of the program and demonstrate its results.

Employers who are thinking of adopting a mentoring program will need to consider how they’ll access the information they need to determine program success. One such measure might be staff retention with the program in place vs. without the program. Understanding how well a program is working allows overseers to make adjustments accordingly.

For more on measuring the success of your mentorship program see our article on mentoring tracking systems.

Return on Investment Analysis

Company leadership will ask about the return on investment of the mentoring program. To do this, define how much a mentoring program will cost the organization and compare it to the potential cost savings or revenue generation. Try our employee turnover cost calculator that shows the value of mentorship.

Each key result, whether it is Glassdoor rating improvement, retention improvement, etc, will yield a return, and it’s important to quantify it.

For help quantifying return on investment, see our white paper on Measuring Return on Investment of Mentoring.


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